How Document Signing Works
Electronic signatures in South Africa are legally valid under the Electronic Communications and Transactions Act (ECTA). Here is exactly what happens when you use PropSign to get a document signed.
You create and send the document
You fill in the document template (or build your own), enter your client's name, email, and phone number, then click 'Send for Signing'. PropSign generates a unique secure link and emails it to your client.
Your client receives an email
The client gets a branded email from PropSign with your agency logo. It contains a button that says 'Review & Sign'. The link works on any phone, tablet, or computer — no app download needed.
The client reviews the document
PropSign first shows the client a branded landing page with the document title, agency details, POPIA notice, and retention notice. From there, they continue into the live signing form to review the fields they need to complete.
The client gives POPIA consent
Before signing, the client is shown a consent notice explaining how their personal information will be used and how long it will be kept. They must tick a box to confirm they understand. This is required by POPIA.
The client signs
The client draws their signature using their finger or mouse, or types their name. PropSign records the signature together with the workflow details currently captured for that signing session.
Both parties receive the signed copy
Immediately after signing, PropSign marks the document as signed, records the supported signing activity for that record, and notifies the agency. The public completion page remains available only for the active completion window.
Tip
PropSign records signing activity and document history that agencies can review alongside their signed records. You should assess whether the captured workflow meets your agency's legal and operational requirements.